March 23, 2020

Today, the Louisiana Department of Education (LDOE) announced that it opened the Child Care Assistance Program (CCAP) to support essential critical infrastructure personnel. These families can access subsidized care for children ages 12 and under.

Essential critical infrastructure workers include:

  • Health Care/Public Health
  • Law Enforcement, Public Safety, First Responders
  • Food and Agriculture
  • Energy (electrical industry, petroleum, natural and propane gas workers)
  • Waste and Wastewater
  • Transportation and Logistics
  • Public Works
  • Communications and Information Technology
  • Other Community-Based Government
  • Critical Manufacturing
  • Hazardous Materials

For more information on where to apply, call 211 or visit

March 20, 2020

As of 7am this morning, Louisiana 211 has serviced 11,172 calls seeking information on COVID-19.

  • More than 23,000 mobile users have texted LACOVID to receive links to and with info to call 211 for help.
  • offers a comprehensive set of the most frequently asked questions with answers curated by LDH.  We are actively updating this morning.
  • LAUW/Louisiana 211 is powering the keyword GETSNAP to 898-211 to help citizens access DCFS information, SNAP- hotline number and quickly link to the online SNAP application.  10,577 mobile users have used the GETSNAP keyword.

March 18, 2020

School & Family Information

March 17, 2020

United Way of Northwest Louisiana is providing volunteer opportunities.  Register here to receive updates on available volunteer opportunities, including food delivery, meal packing or virtual volunteer opportunities.

March 14, 2020

Louisiana’s statewide 211 network is now answering calls about COVID-19, also known as the coronavirus. This network is best designed and staffed to handle the large volume of calls from Louisiana residents who are concerned and who have questions about the rapidly-spreading virus.  United Way 211/United Way of Northwest Louisiana provides 211 services to northwest Louisiana as part of the Louisiana 211 Statewide Network.

Anyone looking for information about the COVID-19 outbreak can simply dial 211 or text the keyword LACOVID to 898-211 for the most current information about the outbreak as it becomes available.   In addition to being able to call Louisiana 211 or to sign up for text messaging, residents can also get written answers to the most-asked questions by concerned citizens. The website is

Click here to read more.

March 13, 2020

Louisiana Governor Jon Bel Edwards confirmed on March 9, 2020 the first presumptive case of Coronavirus Disease 2019 (COVID-19) in Louisiana. On March 12, Caddo Parish confirmed its first case of the virus. Although this is one of few known cases of COVID-19 in in our area, more diagnoses are likely to come.

The news may add to your panic or apathy, but either way, the most important thing we can do right now is take preventative measures to keep ourselves, our loved ones, and our community healthy.

CDC Prevention Tips
The Centers for Disease Control and Prevention recommends the following everyday preventive measures to help prevent the spread of respiratory diseases like COVID-19.

  • Avoid close contact with people who are sick.
  • Avoid touching your eyes, nose, and mouth.
  • Stay home when you are sick.
  • Cover your cough or sneeze with a tissue, then throw the tissue in the trash.
  • Clean and disinfect frequently touched objects and surfaces using a regular household cleaning spray or wipe.
  • The CDC does not recommend that people who are well wear a facemask to protect themselves from respiratory diseases, including COVID-19.
  • Wash your hands often with soap and water for at least 20 seconds, especially after going to the bathroom; before eating; and after blowing your nose, coughing, or sneezing.
  • If soap and water are not readily available, use an alcohol-based hand sanitizer with at least 60% alcohol.

Taking preventative actions can help limit exposure and transmission of COVID-19, but just as with any potential emergency, you may want to consider taking further steps to ensure the well-being of your household. The Louisiana Department of Health (LDH) compiled a checklist to get your home ready in case of a widespread outbreak in Louisiana. Many of the recommendations are similar to hurricane preparedness lists and not unfamiliar to our region.

Please note United Way of Northwest Louisiana’ programs, 211 and FamilyWize, two local resources available to you at no cost, 24/7, which can provide support to households managing the financial strains of personal illness and missed work.

As this public health and economic crisis continues to unfold, please turn to trusted organizations for information and support. The experts in this space are providing reliable, timely updates on how to best to stay healthy and avoid contracting COVID-19. Read on to access additional resources from LDH and CDC below.

P.S. Looking for a new 20-second song to pass a good time while washing your hands? Our friends at suggested a few songs to keep you entertained.


Louisiana Department of Health Information
Learn more about COVID-19 at
Read the family preparedness fact sheet
Read guidance information for businesses and employers

General CDC Information
Learn more about COVID-19 from the CDC
(e.g., prevention strategies, case counts, frequently asked questions and answerstravel guidance)
Read guidance information for long-term care facilities
Read guidance information for schools and childcare facilities
Read guidance information for higher education