Privacy Policy

Our Commitment to Our Donors

We will not Sell, share or trade our donors’ names or personal information with any other entity, nor send mailings to our donors on behalf of other organizations. This policy applies to all information received by United Way of Northwest Louisiana, both online and offline , on any Platform (“Platform”, includes the Untied Way of Northwest Louisiana website), as well as any electronic, written, or oral communications.

Privacy Policy

Effective as of April 27, 2020


Your privacy is a priority for United Way of Northwest Louisiana (sometimes referred to as “United Way of NWLA”, “UWNWLA”, “us”, or “we”) and we want you to be familiar with how we collect, use, information relating to you, your computer, or your device and that enables your identification (the “Personal Information”). This Privacy Statement describes our practices with information that we (or our service providers) acquire about a user (sometimes referred to as “you” or “your”) through our website at ( (the “Site”) or that you provide directly to us.

This Privacy Statement is issued on behalf of UWNWLA as controller of your Personal Information under applicable data protection laws.  A “controller” is the person or organization who alone or jointly determines the purposes for which, and the manner in which, any Personal Information is, or is likely to be, processed.

UWNWLA can be contacted by email at

1. Collection of Personal Information

As you interact with UWNWLA or use the Site, we may collect information from you as described below.

  • Information you provide

In some instances, you may provide information directly to us by filling out a form or as part of a phone call or conversation with a representative of UWNWLA.  For example, if you complete a registration as a donor, you may provide us with your name, contact information, and payment information.

In addition, some elements of the Site may ask you to submit Personal Information in order for you to benefit from the specified features or participate in a certain activity, such as newsletter subscriptions, donation processing, or a job application. For example, if you register for a user profile on the Site, we may request Personal Information such as your name and contact information.  If you register a resume with UWNWLA through the site, we may request your Personal Information such as your name, contact information, and relevant professional information.  We may combine information you submit through the Site with other information we have collected from you, whether on-line or off-line.  We treat the combined information in accordance with this Privacy Statement.

  • Sensitive Information

Unless we specifically request or invite it, we ask that you not send or otherwise disclose to us your racial or ethnic origin, political opinions, religion or other beliefs, health, criminal background, or trade union membership. In those cases where we may request or invite you to provide the forgoing information, we will only do so with your express consent, in accordance with applicable data protection law requirements. Where you provide us with such information without request from UWNWLA, we reserve the right (but do not have any obligation) to erase any such information at our discretion.

  • Information About Minors

The Site is not intended to acquire information concerning persons under the age of 16 and we do not knowingly collect Personal Information online or through other means from persons in this age group. We reserve the right to delete any information identified as having been provided by such persons at our discretion.

  • Passive Information Collection, Use, and Choices

As you navigate the Site, certain Personal Information may be passively collected, meaning it is gathered without your actively providing it.  This is done using the following techniques in the following ways:

IP Addresses: An IP address is a unique identifier that certain electronic devices use to identify and communicate with each other on the Internet. When you visit the Site, we may view the IP address of the device you use to connect to the Internet. We use this information to determine the general physical location of the device and understand from what geographic regions our website visitors come. We also may use this information to enhance the Site.

Through your browser: Certain information is collected by most browsers, such as your Media Access Control (MAC) address, computer type and operating system type and version screen resolution, and Internet browser type and version.

Social Media Widgets: Our Site may include social media tools, including social media widgets or plug-ins, to connect you to your social media accounts. These features may set a cookies or use other automatic collection and tracking technologies to collect information about you and your use of the social media features through and in connection with our Site. These social media tools may be hosted by a third party. Your interactions with these tools and the corresponding social media platforms are governed by the privacy policies of the companies that provide such platforms.

Cookies: Like many companies, our Site may use “cookies” to help make sure the Site is meeting the needs of its users and to help us make improvements. Cookies are bits of text that are placed on your computer’s hard drive when you visit certain websites. We may use cookies set by us on the Site to tell us, for example, whether you have visited us before or if you are a new visitor.  We use third-party cookies set by our service provider, Google Analytics, to collect information about how visitors use the Site, including how long you spend on each page, and how you got to the Site.  We do not use data collected by cookies to identify who you are.

You can refuse our use of some or all cookies by turning off the use of cookies in your web browser. If you use your browser settings to block all types of cookies you may not be able to access all or parts of the Site or functionality may be limited. You can set your browser to notify you before you receive a cookie, giving you the chance to decide whether to accept it. You can also set your browser to turn off cookies.

Changing your internet browser settings can prevent the use of cookies. Each browser has a different procedure for disabling the use of cookies. The Help function within your browser should tell you how. Alternatively, you may visit where you can review information on how to control cookies on a variety of browsers. You will also find details of how to delete cookies from your computer and other general information about cookies.  You can visit for information on how to opt out of Google Analytics cookies.

Google Analytics: We use Google Analytics, which is provided by Google Inc.  It uses cookies to collect, for example, information about the operating system and the browser that you use, your IP address, the website you previously accessed (referrer URL) and the date and time of your visit to the Websites.  On subsequent repeated visits to the Websites, frequently used information is automatically displayed for you.  We are able to track your usage patterns with the help of the cookies.  The information generated by cookies about the use of the Websites is transmitted to a Google server, which may be located within or outside of, the United States, and stored there. Google will use this information to evaluate your use of the Websites. Google may transfer these rights to third parties insofar as it is required to do so by law or in order that data may be processed on Google’s behalf.  By accepting this policy, you consent to the processing of your data by Google.  You can visit to learn more about Google Analytics’ use of cookies

Our site currently does not respond to “Do Not Track” (DNT) signals and operates as described in this Privacy Statement whether or not a DNT signal is received, as there is no consistent industry standard for compliance.

2. How We Use the Information We Collect

We use Personal Information submitted by you or otherwise collected through the Site and through other sources for the purposes described in this Privacy Statement and as otherwise described to you at the point of collection. Generally, we use the information you provide to us for the reason for which it was provided. For example, if you sign up to receive email notifications, we will contact you by email. If you provide us with information to make a donation, we will use the information to process your donation. Specifically, we may use Personal Information from or about you:

    • to respond to your inquiries and fulfill your requests;
    • to process donations and transactions;
    • to transmit applications for employment;
    • to send you important information regarding our relationship with you or regarding the Site, changes to our terms, conditions, and policies, and other administrative information;
    • to notify you about upcoming events and donations;
    • to promote our products and services, and the products and services of our affiliates;
    • if you choose to complete a survey, we may use the information for purposes of evaluating your feedback from the survey;
    • for our administrative and development purposes, such as data analysis, audits, record keeping, developing new products or services, enhancing the Site, improving our services, identifying Site usage trends, optimizing your experience on the Site
    • to ensure compliance with our legal obligations, as described in Section 4 below; and
    • if we intend to collect and use Personal Information for another purpose, we may seek your permission at the time the information is collected.

3. Our Disclosure of Your Information

UWNWLA does not sell your Personal Information. We may share your Personal Information with third parties only as described in this Privacy Statement or as otherwise described at the point where we collect the information from you, including:

    • to United Way Worldwide and other United Way organizations, in furtherance of the interests set forth in this Privacy Statement;
    • to the companies or individuals that we hire to provide services to us, such as background check services or website hosting services; and
    • to a third party in the event of any reorganization, merger, sale, joint venture, assignment, transfer, or other disposition of all or any portion of our business, assets, or stock (including in connection with any bankruptcy or similar proceedings).

4. Uses and Disclosures to Comply with Laws

We may use and disclose Personal Information we collect as we believe to be necessary or appropriate: (i) under applicable law, including laws outside your country of residence; (ii) to comply with legal process; (iii) to respond to requests from public and government authorities, including public and government authorities outside your country of residence; (iv) to enforce our terms and conditions; (v) to protect our operations or those of any of our affiliates; (vi) to protect our rights, privacy, safety, or property, and/or that of our affiliates, you, or others; and (vii) to allow us to pursue available remedies or limit the damages that we may sustain.

5. Links to Third Party Sites.

The Site may contain links to other Web sites for the convenience of users in locating information, products, or services that may be of interest.  If you access a third-party website from a link on this Site, any information you disclose on that website is not subject to this Privacy Statement.  It is possible that these links may be used by third parties or others to collect personal or other information about you.  UWNWLA is not responsible for the privacy practices of such websites, advertisers, or third parties or the content of such websites and it is your sole obligation to review and understand the privacy practices and policies of these other websites.  UWNWLA does not control these third parties’ use of cookies, collection of information, or how they manage such information.  It is solely your obligation to review and understand the privacy practices and policies of these other websites, advertisers and any third parties.

6. Where Your Information is Processed

UWNWLA is based in the United States. No matter where you are located, your Personal Information will be collected and processed in the United States.  The laws of the United States and other countries governing data protection may not be as comprehensive or as protective as the laws in the country where you live.

7. Security

UWNWLA will take reasonable steps to protect the information it collects from loss, misuse, and unauthorized access, disclosure, alteration, or destruction.  UWNWLA also uses reasonable efforts to ensure that its website is generally available to access information concerning its privacy practices. However, there will be occasions when access to the Site will be interrupted or unavailable. UWNWLA will use reasonable efforts to minimize such disruption where it is within its reasonable control. You agree that UWNWLA shall not be liable to you for any modification, suspension or discontinuance of the Site.

8. Data Retention

We generally retain Personal Information for so long as it may be relevant for the purposes identified in this Privacy Notice, unless a longer period of time is required by law.

9. Lawful Basis for Processing Your Personal Information

The laws in some countries require us to tell you about the lawful grounds we rely on to collect, use, disclose, and otherwise process your Personal Information.  To the extent those laws apply, our lawful basis for processing your Personal Information is in support of our legitimate interests, where those interests are not overridden by your fundamental rights and freedoms.

We process Personal Information because it furthers our legitimate business and charitable interests.  These interests include:

    • Providing a safe user experience on the Site;
    • Customer service;
    • Responding to inquiries and communicating with you;
    • Processing donations and transactions;
    • Processing employment applications;
    • Analyzing and improving our operations (e.g., optimizing the design and operation of the Site);
    • Managing legal issues.

10. Your Data Rights and Choices

You can opt-out of the use of certain cookie-related processing by following the instructions in Section 1(d) above (Passive Information Collection, Use, and Cookies).

If you are within the European Union, you have the following rights:

    • The right to request from UWNWLA access to your personal data, and the rectification of inaccurate personal data concerning you.
    • The right to obtain from UWNWLA the erasure or the restriction of processing of your personal data in certain circumstances, including when the data are no longer necessary in relation to the purposes for which they were collected or otherwise processed, except when UWNWLA is required by law to maintain or otherwise process your personal data, for the establishment, exercise, or defense of legal claims, or for the protection of the rights of another person.

You may exercise these rights by contacting UWNWLA using the contact information provided above.

If you are within the European Union, you also have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your habitual residence, place of work, or place of an alleged infringement of the applicable data protection law. However, we encourage you to contact us first at and we will try to resolve your concerns.

If you would like to submit a data access, correction, restriction, or deletion request, you can do so by contacting us at and we will process such request with respect to any Personal Information that we are able to link to you individually based on the information that you can provide to us.  These rights and options that you have with respect to Personal Information are subject to limitations and exceptions under applicable law.

11. Right to Change Privacy Statement

UWNWLA reserves the right at any time to modify, alter, or update this Privacy Statement. Please review this policy periodically, and especially before you provide any Personal Information to us.  Your use of the Site following any changes means that you agree to follow and be bound by the Privacy Statement as changed, subject to limitations under applicable law.  Any change to this Privacy Statement shall be effective as to any user who has visited the Site before the change was made.  Please review this policy periodically, and especially before you provide any Personal Information to us.  The Privacy Statement was last updated on the date indicated above.

12. Contacting Us

Please feel free to contact us if you have any questions about this Privacy Statement or our information practices.  You may contact us as follows:

To contact us by mail:

United Way of Northwest Louisiana
820 Jordan St Suite 370
Shreveport, LA71101
Tel: (318) 677-2504