Disaster Reference Numbers:

Florida FEMA DR-4337
Texas FEMA DR-4332
Louisiana FEMA EM-3382
Puerto Rico FEMA DR-4336
US Virgin Islands FEMA DR-4335

FEMA Registration:

Individuals can register damage on the web or by phone as follows:

When you register for disaster assistance either online or by phone, you will need the following to complete your application.

  • Social Security number
  • Address of the location where the damage occured (pre-disaster address)
  • Current mailing address
  • Current telephone number
  • Insurance information
  • Total household annual income
  • Routing and account number for your checking or savings account (this allows FEMA to directly transfer disaster assistance funds into your bank account).
  • A description of your disaster-caused damage and losses

Transitional Shelter Assistance (TSA) is activated. Households should check with FEMA for eligibility for hotel assistance. The disasterassistance.gov website has the list for participating hotels when they know they are eligible.

Critical Needs Assistance (CNA) has been turned on under the individual assistance program/other needs assistance for the Texas disaster and can provide $500/family for emergency needs related to the disaster. Households should also inquire about this benefit. It could provide them with funds to assist with their immediate needs. CAN Fact Sheet: https://www.fema.gov/pdf/media/factsheets/2011/dad_critical_needs_asst.pdf


Shelter Information:

  • Emergency Shelter: Locate options by zip code by visiting the American Red Cross, or Salvation Army, or by texting SHELTER and your zip code (for example, “SHELTER 01234”) to 4FEMA (43362). (Standard text message rates apply.)


Immediate Needs:

Contact your local emergency management agency for help or referral to trusted disaster assistance partners serving your area. The FEMA Helpline (1-800-621-3362 / TTY (800) 462-7585) or 2-1-1 may be able to provide additional referrals.


American Red Cross Financial Assistance:

A financial assistance program for Harvey impacted households providing up to $400/family is available and will relaunch September 21st, with online applications only: https://www.redcross.org/ns/apology/hurricane-press-release.html

St. Vincent de Paul Disaster Resources:

For Hurricane Harvey impacted households, you can call 877-368-6494 to be directed to additional resources.

Disaster SNAP Assistance:

Survivors of hurricanes Harvey and Irma who have evacuated to Louisiana can apply for regular Supplemental Nutrition Assistance Program (SNAP) benefits through the Louisiana Department of Children and Family Services.  To apply online, visit:  www.dcfs.louisiana.gov/snap or by visiting a DCFS office (select economic stability in the office type pull-down menu).  For questions, contact LAHelpU@la.gov.


Disaster WIC Services:

People who have evacuated from disaster-related area of Louisiana and other states because of Hurricanes Harvey and Irma may be eligible for WIC services in Louisiana. WIC will work with the out-of-state applicant and their home state’s WIC program to obtain the necessary paperwork.  For participants who need infant formula for their children, the name of the formula will be requested with the Verification of Certification.  For a list of WIC clinic locations click on the link: http://ldh.louisiana.gov/index.cfm/page/473 or dial 800-251-BABY (800-251-2229).

Safe and Well Website:

Let friends and family know you’re safe, or search for loves ones: https://safeandwell.communityos.org/zf/safe/add


Homeowner Cleanup Assistance Hotline:

Register for voluntary agencies to assist with cleanup
Texas 844-965-1386
Florida 800-451-1954


Disaster Distress Hotline:

Connect with a trained crisis counselor at 1-800-985-5990 or text TalkWithUs to 66746.